SERVICE HOTLINE: +49 (0) 8803 63 60 60

Shipping & Raffle

Shipping

The prices on the product side contain the legal value added tax.
Our products are shipped via DHL. We deliver within Germany and to Austria.
The shipping costs to Germany are 4,50 €. Free delivery from 70,- € value of goods.
With orders by cash on delivery a cash on delivery fee of 6,60 € is added independently of the commodity value.

The shipping costs to Austria are 10,80 €. Free delivery from 70,- € value of goods.

The delivery time for your order is 3-5 working days.
The period for the delivery begins – with payment in advance – from receipt of money at Aloe-Vera Tratz.

raffle

Terms and conditions for raffles and sweepstakes on our Facebook Page / Instagram

  1. Participation is free of charge and independent of the purchase of goods or services. By participating in raffles/raffles, the user accepts these conditions of participation.
  2. Only persons resident in Germany and Austria who have declared their participation in the raffles/raffles within the respective promotion period are entitled to participate in raffles/raffles. Subsequent entries will not be considered for selection.
  3. Unless otherwise stated, the winners will be drawn from all persons eligible to participate in the raffle/competition.
  4. The participant agrees that the winner’s name may be published on Facebook / Instagram Page Aloe-Vera Natur-Cosmetic Tratz GmbH Germany.
  5. The winners will be named on our Facebook / Instagram page in the days following the raffle/competition and will be asked via Facebook / Instagram message to provide their name and address for the purpose of sending prizes. If the winner does not respond within 48 hours of receiving the prize notification, the prize will be forfeited.
  6. A prize will be sent to the address given by the winner within Germany and Austria. In the event that the address given by the winner is incorrect and/or the prize cannot be handed over for any other reason for which the winner is responsible, the prize will be cancelled.
  7. A cash payment, payment in kind or exchange of profits is not possible. The winnings are not transferable.
  8. The Aloe-Vera Natur-Cosmetic Tratz GmbH is entitled to exclude participants who are suspected of violating the conditions of participation or who are otherwise manipulated from participation in the lottery/raffle and, if necessary, to subsequently withdraw and reclaim prizes.
  9. The Aloe-Vera Natur-Cosmetic Tratz GmbH reserves the right to make changes to the profits in their concrete form.
  10. The Aloe-Vera Natur-Cosmetic Tratz GmbH reserves itself the right to suspend or stop the raffle completely or occasionally.
  11. Legal recourse is excluded.

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